TERMS & CONDITIONS

Terms & Conditions – MandieSue

Last Updated: November 2025

Welcome to MandieSue. By accessing or using this website, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree, please discontinue use of our site and services.

1. Acceptance of Terms

By using this website, booking services, purchasing products, or enrolling in any training or online class, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

2. Services Provided

MandieSue offers:

Scalp health and wellness services

Educational training programs (online & in-person)

Digital classes and Zoom-based education

Products related to scalp and hair wellness

All services are for educational and cosmetic purposes only. We do not offer medical services or diagnose medical conditions.

3. Booking & Payments

All bookings require full payment or the specified deposit at checkout.

Payments are non-refundable unless otherwise stated.

By booking, you confirm that all information provided is accurate.

4. Cancellation & Rescheduling Policy

Cancellations made within 24 hours of a scheduled appointment may be subject to a cancellation fee.

No-shows for any appointment or class will forfeit payment.

Rescheduling is allowed based on availability and must be requested at least 24 hours in advance.

5. Refund Policy

Due to the nature of our services:

No refunds are issued for completed services.

Digital products, Zoom classes, and online trainings are non-refundable once purchased.

Products may only be returned if unopened and unused, within 7 days, and at the buyer’s expense.

6. Training & Education Terms

By enrolling in MandieSue training programs (in-person or online), you acknowledge that:

Training is for educational purposes only.

Certification (if applicable) is based on skill, attendance, and instructor discretion.

You are responsible for checking state or local regulations that may apply to offering similar services.

7. Intellectual Property

All materials, images, videos, class content, branding, and written materials on this site are the exclusive property of MandieSue and may not be:

Copied

Distributed

Sold

Reproduced

Used for your own training programs
Without written permission.

8. User Responsibilities

You agree not to:

Use the website for unlawful purposes

Share, distribute, or misuse training materials

Attempt to hack, copy, or scrape website content

Violate any applicable laws or regulations

9. Disclaimer

MandieSue is not a medical provider.
We do not diagnose, treat, or cure medical conditions.
All services and products support hair and scalp wellness, and results vary for every individual.

Clients needing medical attention will be referred to a licensed medical professional.

10. Limitation of Liability

MandieSue is not liable for:

Allergic reactions

Personal injuries from misuse of products

Delays, interruptions, or technical issues during Zoom or online classes

Any indirect or consequential damages

Your use of the site and participation in services is at your own risk.

11. External Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or policies.

12. Modifications to Terms

MandieSue reserves the right to update or modify these Terms at any time. Continued use of the site indicates acceptance of any changes.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

Email: [email protected]
Business Name: MandieSue
Website: mandiesue.com


Disclaimer: All content, services, products, and educational materials provided by MandieSue, including The Scalp Lounge USA and Academy M Education, are for informational and educational purposes only. We are not a medical provider and do not diagnose, treat, or cure medical conditions. Results may vary. Always consult a licensed professional for medical or health concerns.

© 2025 . All rights reserved.

DESIGNED BY - AMBITIOUS DESIGN CO.