Thank you for visiting the MandieSue website (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with any services connected to The Scalp Lounge USA, Academy M Education, our online shop, digital products, or training programs.

By using this website, you agree to the terms outlined below.

1. Information We Collect

We collect information in the following ways:

1.1 Personal Information You Provide

When you interact with our site, you may voluntarily provide information including:

Name

Email address

Phone number

Billing and shipping addresses

Payment information (processed securely through third-party processors; we do not store card details)

Account information (if you create an account)

Information submitted through contact forms, booking systems, or training enrollment

1.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

IP address

Browser type and version

Device type

Pages visited

Referring URLs

Cookies and tracking technologies

This information helps us improve website performance, security, and user experience.

2. How We Use Your Information

We use collected information to:

Process orders, payments, and bookings

Deliver digital products and online trainings

Provide customer support

Send order confirmations, updates, or service reminders

Improve website functionality and user experience

Send marketing emails, newsletters, or promotions (you may opt out anytime)

Manage your student portal or training access

Comply with legal requirements

3. Sharing Your Information

We do not sell your personal information.

We may share information only with trusted third parties that help us operate our business, such as:

Payment processors (e.g., Stripe, PayPal)

Booking platforms

Email service providers

Course hosting platforms

Website analytics tools

Shipping providers

These partners only receive the information needed to perform their services and may not use it for any other purposes.

We may also disclose information if required by law, to respond to legal requests, or to protect our rights and customers.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website performance

Track analytics

Remember preferences

Enhance user experience

Support marketing and retargeting

You can disable cookies through your browser settings, but some site features may not function properly.

5. Data Protection & Security

We use industry-standard security measures to protect your information, including encryption and secure server technology.
However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Email Marketing & Communications

By providing your email, you may receive:

Purchase confirmations

Appointment reminders

Product updates

Educational content

Promotions or special offers

You can opt out at any time by clicking “unsubscribe” at the bottom of any email.

7. Children’s Privacy

This website is not intended for children under the age of 13.
We do not knowingly collect information from minors.
If we become aware that information has been collected from a child under 13, we will delete it promptly.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data

Request corrections

Request deletion

Opt out of marketing communications

Withdraw consent

Request a copy of your stored data

To make a request, contact us using the information below.

9. Third-Party Links

Our website may contain links to external sites such as training platforms, booking systems, or product partners.
We are not responsible for the privacy practices of these third-party websites.

10. Updates to This Policy

We may update this Privacy Policy at any time. The “Last Updated” date will reflect changes. Continued use of our website means you accept any updated terms.

11. Contact Us

If you have questions about this Privacy Policy or wish to request data changes or removal, please contact us:

Email: [email protected]
Business Name: MandieSue
Website: mandiesue.com